Accessibility Statement
This statement was last updated on 21-05-2026.
At Cake Al Taybeen, we are committed to making our website — cakealtaybeenae.com — accessible and usable for all visitors, including people with disabilities. We believe everyone deserves equal access to our products, online ordering, and store information.
What web accessibility means
An accessible website allows visitors with disabilities to browse, order, and interact with the same ease and confidence as all other users. This is achieved through both the design of the website and its compatibility with assistive technologies such as screen readers, keyboard navigation, and voice control tools.
Our accessibility efforts
We have worked to adapt this website in accordance with WCAG 2.1 guidelines at Level AA. As part of this commitment, we have taken the following steps:
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Added descriptive alternative text to all images across the website
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Set a clear and consistent heading structure on all pages
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Ensured the language of the site is properly defined (English)
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Implemented colour combinations that meet the required contrast ratios
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Made navigation menus and buttons accessible via keyboard
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Ensured our online ordering system is navigable without a mouse
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Reduced unnecessary motion and animation where possible
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Structured our Store Locations page to be readable by screen readers
Known limitations
While we strive for full accessibility, some areas of our website may still be in progress. Our online ordering system is powered by a third-party Wix Restaurants platform. Certain interactive elements within that system may not yet fully meet WCAG 2.1 AA standards. We are actively working with our platform provider to address these limitations.
Third-party content
Some pages on our website include links to third-party services such as Google Maps for store directions and Instagram for social content. Accessibility of those external platforms is outside our direct control. We encourage users who experience difficulties with third-party content to contact us directly so we can provide the information in an alternative format.
Feedback and assistance
We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of cakealtaybeenae.com, or if you need information provided in an alternative format, please do not hesitate to reach out to us. We aim to respond to all accessibility enquiries within 2 business days.
Cake Al Taybeen — Al Kubaisi Group
+971 55 360 0100
9 locations across UAE — Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah, Fujairah, Al Ain, Ajman, Umm Al Quwain
Enforcement and escalation
If you are not satisfied with our response to your accessibility request, you may contact the UAE Telecommunications and Digital Government Regulatory Authority (TDRA), which oversees digital accessibility standards in the UAE.
Ongoing commitment
Cake Al Taybeen is continuously reviewing and improving the accessibility of our website. This statement will be updated to reflect any significant changes to our accessibility practices. We are committed to ensuring that ordering your favourite Arabic cakes, cupcakes and sweets online is a smooth and enjoyable experience for everyone.